Separating fact from fiction

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This week we (at my workplace I mean, not the forum) were visited by a sales person from one of the online directories.

I knew in my mind at the beginning of the day that we didn't want to buy a 'better' listing on the directory, because we thought the site was pretty useless all in all. We decided that the only reason for buying a better listing would be if it helped with the search engine optimisation of our site.



I started off by asking how many people actually searched for web design on their directory. She logged into her control panel - I forget how many it was but it wasn't a lot. I told her that I thought people were more likely to just Google it than use a directory. She wasn't happy with that.

I then told her that I'd done extensive research (which I had), and found no entries in Google from her directory and that buying a better ad would be useless for us because it didn't fulfill our target of SEO.

She really didn't like that, and started to get quite aggressive in her manner.

After a conversation that involved her arguing and me asking perfectly reasonable questions (especially considering that the lowest crappiest listing above free was £1000 per year) she conceded that actually all directories were cut from Google because some were "cheating the system" (I'm not sure how). This is something I didn't know, but it would explain the lack of Google listings. So all they have to go on now is pushing the benefits of the directory, when, lets face it, any directory that isn't the most famous brand will never be that great.

If what she told me about Google and online directories is correct I'd really like to know what the directories were doing to "cheat the system", but this information comes from the same woman who told me that 77% of clicks on the directory convert into sales. *cough* bollocks *cough*

Graphic & Web Design Forum Sign Up Now

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The Graphic Design & Web Design Forum was made in Jan 2007 after being a member of a temporary holding forum that was hard to promote due to being on a french server.

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We now have over 800 members and are always on the lookout for more designers whether graphics, logo or web to join us and discuss design related topics.

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Quirky New Ad Campaign…

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…for Cravendale Milk.



A brilliant example of simple design producing amusing and memorable results, from Wieden + Kennedy London and Belgian animators Pic Pic. The style reminds me of a more refined version of stop-motion enthusiast Pes.

I’ve dabbled in stop-motion myself so I have a soft spot for any animations in this style. And thanks to YouTube and the 'on demand' culture, this advert is becoming a big hit without needing to be shown every minute on TV. An excellent combination of quirkiness and humour while still getting across the main message. Bravo.

The Highs and Lows of Email Marketing

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Thanks for inviting me to be a blogger. Firstly a bit about me so you know who is talking to you. I work at a web and print design company in the middle of the Worcestershire countryside called Spark and Zoom Productions (the home of viral geniuses the Brothers McLeod who recently branched off into their own animation company). I get to do a bit of everything – design, back-end website building, technical help, marketing campaigns, PR and advertising. I’m motivated by new projects and innovative ideas, and will be writing about current and wider interests in this blog.

Today I thought I’d mention something that I’ve been working on recently – email marketing campaigns.

We have had some great success with email marketing campaigns recently, and have got a good few contracts as a direct result of them (not for web design just yet though, these are for our health and safety courses and ripplecups). A great tool for this kind of marketing is Campaign Monitor which, for a very small fee ($5 plus 1c per email address), tracks the html or text emails to each recipient and shows who has opened the email, who has clicked on hyperlinks and which hyperlinks have been of most interest.

The Highs and Lows of Email Marketing


So far we have only targeted people who have expressed an interest in receiving correspondence, or companies who our products would benefit (such as health and safety training providers).

But the question is… at what point does email marketing become spam? UK law appears to permit email marketing if the email address has been gathered from a sale, if the marketing is in respect of that person’s similar products, and if the recipient is given the chance to opt out of further communication. But even if you adhere to these rules, can direct email marketing do your company harm by showing you to be a nuisance? Or is the unsubscribe link enough to put peoples' minds at rest that you won't bother them again?

Has anyone found that direct email marketing has done you or your company harm, or is it generally a successful endeavour?
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